SERVICE DURATION
How long a service really takes, door to door.
WHAT IT MEANS
Service duration is the time from greeting to goodbye, including consultation, the service itself and the clean-up before the next client.
WHY IT MATTERS
Underestimating it is the most common cause of a schedule that runs late and a day that earns less than it should.
MEASURE IT
Capacity Calculator runs this calculation on your own numbers in under a minute.
RELATED DEFINITIONS
- CapacityThe most clients your schedule can physically hold.
- Chair UtilizationThe share of your available chair time that is actually booked.
- Revenue Per HourWhat an hour in the shop earns once every hour is counted.
Part of Capacity.