CHAIRSCALE

CHAIR UTILIZATION

The share of your available chair time that is actually booked.

WHAT IT MEANS

Chair utilization compares the minutes you have booked against the minutes you are open and willing to work. It is the difference between a busy-feeling week and a full one.

THE FORMULA

Utilization = booked minutes ÷ available minutes

WHY IT MATTERS

Low utilization means there is income sitting in your empty slots. High utilization means the next dollar has to come from price, because the day is out of room.

MEASURE IT

Chair Utilization Calculator runs this calculation on your own numbers in under a minute.

RELATED DEFINITIONS

  • CapacityThe most clients your schedule can physically hold.
  • Revenue Per HourWhat an hour in the shop earns once every hour is counted.
  • No-Show RateThe share of booked clients who never arrive.

Part of Chair Utilization.