Rebooking Rate Calculator
Rebooking is the cheapest growth there is: the client is already in the chair. This shows what walking out unbooked costs.
CLIENT RETENTION
Keeping a client is cheaper than finding one, and the gap is measurable. These tools put a figure on both.
QUESTIONS THIS TOPIC ANSWERS
- What is a client worth?
- What is my rebooking rate?
- What does losing a regular cost?
TOOLS FOR THIS TOPIC
Client Lifetime Value Calculator
One haircut is a transaction. One client is an annuity. This puts a number on the difference so retention decisions stop being sentimental.
DEFINITIONS
- Rebooking RateThe share of clients who leave with their next appointment booked.
- Client Lifetime ValueWhat one client is worth across the whole relationship.
- Revenue Per ClientWhat one client produces over a year.
RUN YOUR NUMBERS
Reading about it changes nothing. Put your own price, book and costs into a ChairScale tool and see what this topic is worth to your chair.